Terms and Conditions

This website is operated by KatouKen Flag Shop Co., Ltd. (“we,” “us,” or “our”).
This website is hosted on Shopify Inc., which provides us with the online e-commerce platform that enables us to offer our products and services for sale to you.

All products and services available on this website are offered subject to the following Terms and Conditions (collectively, “Terms of Service”). These Terms also include any other policies, pages, or documents referenced or hyperlinked within them.

1. General Conditions

By accessing or using this website, you agree to be bound by these Terms of Service.
All products and services offered by KatouKen Flag Shop Co., Ltd. through this website are provided on the condition that you accept these Terms.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice. Any changes will take immediate effect upon posting.

2. Products and Services

We do not guarantee, represent, or warrant that your use of this website will be uninterrupted, timely, secure, or error-free.
We also do not warrant that the quality of any products, services, or information purchased through this website will meet your expectations.

We reserve the right to refuse service to anyone, at any time, for any reason.
We may limit or cancel quantities purchased per person, per household, or per order. These restrictions may apply to orders using the same customer account, payment method, or shipping address.
In the event that we change or cancel an order, we may attempt to notify you via the contact details provided at the time of purchase.

We reserve the right to discontinue any product or service, and to change prices without prior notice.

All transactions on this website are subject to our Billing & Payment Policy, Shipping Policy, and Refund Policy, as applicable.

3. Representations

All information provided on this website is intended to promote and support the enjoyment of our products.
While we make every effort to ensure accuracy, we do not guarantee that product descriptions, images, or other content are error-free.
We shall not be held liable for any damages or losses resulting from reliance on the information provided on this website.

4. Third-Party Services and Links

This website may use or link to services, applications, or websites operated by third parties (including, but not limited to, Shopify, Google Analytics, payment processors, and advertising platforms).

We are not responsible for the content, accuracy, or privacy practices of third-party websites or services, and we do not warrant or assume liability for any interactions you may have with them.
Your use of third-party tools or services is entirely at your own risk and subject to the terms and policies of those third parties.

5. User Comments and Feedback

We are not responsible or liable for any comments, reviews, or other content posted by users or third parties on this website or associated platforms.
We reserve the right to remove or edit such content if deemed inappropriate or in violation of these Terms.

6. Personal Information

Your submission of personal information through this website is governed by our Privacy Policy.

7. Prohibited Uses

You are prohibited from using this website or its content:

• for any unlawful purpose;
• to solicit or participate in unlawful acts;
• to violate any applicable laws, regulations, or ordinances;
• to infringe upon or violate intellectual property rights;
• to harass, abuse, defame, slander, or discriminate against others;
• to submit false or misleading information;
• to upload or transmit malicious code or viruses;
• to collect personal information of others without consent;
• to spam, phish, crawl, or scrape data;
• for any obscene or immoral purpose; or
• to interfere with or circumvent the website’s security features.

We reserve the right to terminate your use of the website for violating any of the prohibited uses.

8. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of Japan.
Any disputes arising out of or relating to these Terms, this website, or any products or services provided shall be subject to the exclusive jurisdiction of the Kyoto District Court in Kyoto, Japan.

9. Entire Agreement

These Terms of Service constitute the entire agreement between you and KatouKen Flag Shop Co., Ltd. and supersede any prior agreements, communications, or proposals (whether oral or written) concerning your use of this website or purchase of our products.

Operator Information

KatouKen Flag Shop Co., Ltd.
64 Kaminodaira-cho, Nishinokyo, Nakagyo-ku, Kyoto 604-8494, Japan
Email: office@katouken.jp