Privacy Policy

1. What We Do With Your Information

When you purchase from our store, we collect personal information such as your name, address, and email address to process your order.
When you browse our site, your device’s IP address is automatically received to help us learn about your browser and operating system.
We may use this information to send updates about our store or products and for internal marketing or analytics.

2. Consent

How do we obtain your consent?
When you provide personal information to complete a transaction, verify payment, place an order, or arrange delivery, we infer that you consent to our collecting and using it for those purposes and for internal marketing or analytics.
Noren. craft Kyoto (noren-craft.com) is operated by KatouKen Flag Shop Co., Ltd. By providing your information on our site, you consent to its use by KatouKen Flag Shop Co., Ltd.

If we request your information for a secondary purpose (e.g., marketing), we will ask for your explicit consent or give you the chance to decline.

Withdrawing consent
You may withdraw consent at any time by contacting office@katouken.jp.

3. Disclosure

We may disclose your personal information if required by law or if you violate our Terms of Service and disclosure is necessary to address that violation.

4. Shopify

Our store is hosted on Shopify Inc., which provides the e-commerce platform allowing us to sell our products.
Your data is stored through Shopify’s data storage and databases on secure servers behind a firewall.

Payment
If you use a direct payment gateway, Shopify stores your credit-card data encrypted under the PCI-DSS standard. Transaction data is kept only as long as needed to complete the purchase.
For more information, please see Shopify Terms of Service and Shopify Privacy Policy.

5. GDPR Compliance

Our website complies with the General Data Protection Regulation (GDPR).
You can manage your cookie preferences via our Cookie Banner and may request access to, correction of, or deletion of your personal data by emailing office@katouken.jp.

6. Cookies

Please see our Cookie Declaration page for details on the cookies we use and how to manage them.

7. Third-party Services

In addition to Shopify, our website may use several third-party services to improve functionality, marketing, and user experience. These may include, but are not limited to:

  • Analytics Tools: We use Google Analytics to understand visitor behavior and improve our website. Google may use cookies or similar technologies to collect data in accordance with its Privacy Policy.

  • Email Marketing Tools: We may use third-party email marketing providers to send newsletters or promotional messages. These providers process data only as necessary to deliver communications and maintain subscriber preferences.

  • Payment Processors: In addition to Shopify Payments, other payment gateway providers may be used to complete transactions. Each provider has its own privacy policy regarding the handling of payment data.

  • Advertising Platforms: We may use advertising tools such as Meta (Facebook, Instagram) and Google Ads to deliver targeted promotions and measure marketing performance. These platforms may use cookies or tracking pixels to personalize ads.

We recommend reviewing the privacy policies of these providers to understand how your data may be handled.
Please note that some third-party providers may operate in other jurisdictions. As a result, your information may be subject to the laws of the country where that provider or its facilities are located.

When you leave our store’s website or are redirected to a third-party website or application, this Privacy Policy and our Terms of Service no longer apply.

8. Security

We take reasonable precautions and follow industry best practices to protect your information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
Credit-card data is encrypted via SSL and AES-256. Although no online method is 100% secure, we comply with PCI-DSS and generally accepted standards.

9. Age of Consent

By using this site, you confirm that you are at least the age of majority in your country of residence, or that you are the age of majority and have given consent for your minor dependents to use this site.

10. Changes to This Policy

We may update this Privacy Policy at any time. Changes take effect immediately upon posting.
If material changes occur, the “Last updated” date will be revised and, where appropriate, notice provided.
If our store is acquired or merged with another company, your information may be transferred to the new owners.

11. Contact Information

KatouKen Flag Shop Co., Ltd.
64 Kaminodaira-cho, Nishinokyo, Nakagyo-ku, Kyoto 604-8494 Japan
Email: office@katouken.jp

12. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Japan.